Online dispute resolution is transforming how conflicts are managed in South Africa. Instead of lengthy court battles, parties can now resolve disputes quickly, affordably, and from anywhere. By combining traditional mediation with digital platforms, ODR removes delays, improves accessibility, and offers a secure, flexible way to reach agreements—making it a preferred choice for legal professionals and organisations.
The Gauteng Mediation Protocol creates a structured yet flexible framework to support Rule 41A, speeding up civil justice while reducing costs and trial-roll congestion. By promoting cooperation and early settlement, it helps litigants resolve disputes faster and focus courts on matters that truly need adjudication.
